RETURN & EXCHANGES 

Firstly, thank you for shopping at emilysilverstone.com  To make an exchange or return an your order, please refer to the below procedures.

All refunds are STORE CREDIT ONLY, No Exceptions

If you are not completely satisfied, you may return some items for a store credit. Returns are accepted with our authorization only, In order to receive an authorization number, please send email to info@emilysilverstone.com within 2 days of receipt of goods with the following information:
  • company name
  • Address
  • Invoice Number
  • Style Number
  • Quantiy & Color
  • Reason for Return

The merchandise must be unworn and be accompanied by the original invoice, In some occasions, refused, unclaimed, undeliverable orders or returned due to customer's error are subject to 20% restocking fee in addition to all freight charges.

Once a return has been authorized, customers will have 7 business days to send the return to our facility, Any returns received after 7 business days will be subject to a 20% restocking fee.

Please note that shipping charges will be at the expense of the buyer.

Please have all items in the original packaging.

Emily Silverstone will not issue a return authorization for damages and claim AFTER indicated dates.

Claims for any damage must be made within 2 days upon receipt of merchandise with all parts include.

Please mail the package to:

Emily Silverstone
ATTN: Return ( # RMA Number)
1458 S. San Pedro St. #157
Los Angeles, CA 90015